Resume

Tre Stewart

Strategic design leader in UX design, content strategy, user research, Whitelabel Systems, B2B Platforms, and Team Leadership

Start with my most recent role, and follow the road back.

Summary

Design leader with over 10 years of experience scaling teams and delivering platform outcomes in logistics, commerce, and enterprise settings. I oversee design vision and execution from start to finish, establishing shared governance, structured coaching, and feedback loops that align design with product roadmaps and experience strategies. At Alaska Airlines, I led product design for logistics-critical internal platforms supporting more than 10,000 frontline staff. My expertise includes information architecture, interaction models, design systems governance, and coaching designers to increase their impact.

Experience

Manager of Product Design

Alaska Airlines

October 2024 – May 2026The Hub · SeaTac, WA

  • Oversaw design vision and execution quality for logistics-critical internal platforms, including baggage, cargo, contact center, and payments. These platforms served over 10,000 frontline staff across web, mobile, kiosks, and specialized hardware such as handheld scanners and tablets.
  • Managed approximately nine designers as direct reports across multiple product pods. Helped stabilize the wider 23-person organization following the Alaska–Hawaiian merger by implementing shared standards, a coaching model, a defined hiring framework, and a peer-led review process to restore consistency across flows, systems, and patterns.
  • Established feedback loops among design, product, and engineering by integrating design into product discovery. This approach reduced rework and positioned design as a strategic partner in aligning roadmaps and experience strategies.
  • Coached and developed designers across four design domains. Reduced onboarding time from three months to six weeks by introducing knowledge hubs and self-service training, eliminating single points of failure.
  • Centralized research operations and provided self-service training for PMs and designers, improving researcher-to-team coverage from 28 to 23 teams per researcher.

Principal Product Designer

Walmart

2021 – 2024Bentonville, AR · Remote

  • Led UX strategy for the Consumer Identity Suite (login, sign-up, recovery, password reset), a platform initiative serving over 80 million users in a large matrixed enterprise. Redesigned authentication to balance security, usability, and compliance at scale.
  • Reduced authentication errors by 38%, improved login success by 30%, enabled an $864 million partnership stream, and increased verified users from 11 million to 52 million by implementing scalable solutions to complex identity challenges.
  • Delivered WCAG 2.0 and 2.1 AA-compliant experiences as a foundational quality standard across all digital platforms.
  • Launched a Figma education program, including workshops and weekly office hours, supporting over 200 designers, engineers, researchers, and copywriters to build design maturity and operational consistency.
  • Mentored two direct reports into senior designer roles through structured development plans and ongoing coaching.

Senior Product Designer

American Airlines

2018 – 2021Skyview · Fort Worth, TX

  • Led the end-to-end redesign of the airport kiosk platform (SSM), reducing 579 undocumented screens to 119 through information architecture analysis, interaction modeling, and field research with 54 observed passengers at DFW.
  • Developed the first kiosk-specific design system and governance model, driving consistency across flows, UI patterns, and components within a cloud-based Angular architecture to enable modular, scalable releases.
  • Delivered touchless check-in in six weeks during COVID-19 with 100% trial success. Increased prepaid bag adoption from 30% to 47% and contributed to an eightfold increase in deployment frequency after the redesign.
  • Conducted service design workshops to align digital, operations, and IT teams across organizational boundaries, translating 54 DFW field observations into shared journey-mapping priorities.
  • Introduced Figma as the organization-wide design tool at American Airlines, moving teams from siloed workflows to a collaborative, token-driven system that ensured pattern consistency at scale.

Additional Experience

Lead Product Designer

DirecTV

2013 – 2018El Segundo, CA

  • Led a team of four designers on multi-platform product design for TV, mobile, and web. Redesigned the DesignOps workflow, reducing the design-to-handoff cycle from three weeks to 48 hours.
  • Prototyped and pitched product concepts such as Taylor Swift Now, which established a unified cross-platform framework adopted across AT&T and U-verse, as well as the Election 2016 interactive broadcast experience.
  • Mentored early-career designers into product roles through ongoing coaching. Collaborated with engineering and business teams to align prototypes with strategic priorities.

Lead UI/UX Designer

Code Particle

2012 – 2013Venice Beach, CA

Designed UX/UI across iOS, Android, macOS, and web; led early-stage research and feature definition for multiple client products.

Lead Creative Media Designer

Nerjyzed Game Studio

2008 – 2010Baton Rouge, LA

Led UX/UI for Xbox 360 title BCFX: The Xperience; collaborated directly with development on asset integration and code.

Skills

Design Leadership
Multi-pod direct team management and wider organizational influence, design vision & execution quality, hiring frameworks, org restructuring, coaching & upleveling designers
UX Design
Information architecture, interaction models, user journey mapping, service design, usability testing, human-centered design
Design Systems
Governance, consistency across flows/systems/patterns, component libraries, Figma, design tokens
Multi-Platform
Web, mobile, kiosks, specialized hardware (scanners, tablets), responsive design
Cross-Functional
Product roadmap alignment, experience strategy, design–product–engineering feedback loops, matrixed org navigation
Accessibility
WCAG 2.0/2.1 AA compliance, inclusive design principles
Tools
Figma, Angular, prototyping tools, collaborative design workflows

Education

Southern University and A&M College
Bachelor of Arts, Secondary Education

Certifications & Professional Development

  • Harvard Leadership Essentials2025
  • LUMA Institute Certified Practitioner of Human-Centered Design2024
  • IDEO.org/Acumen Human-Centered Design Certificate2023